Help
Introduction
At Viziott, we are committed to providing exceptional customer support and ensuring your experience with our products and website is smooth and hassle-free.
Placing an Order
To place an order, browse through our product categories, add items to your cart, and proceed to checkout. You will receive an order confirmation email once your purchase is successful.
Payment Options
We offer secure and convenient payment methods, including credit/debit cards, net banking, UPI, and wallet payments. All transactions are processed through trusted and encrypted payment gateways.
Shipping & Delivery
Orders are generally delivered within 3–7 business days, depending on your location. Once your order has been dispatched, you will receive tracking details via email or SMS to monitor its status.
Returns & Refunds
If you receive a product that is damaged, defective, or incorrect, you can request a return within 48 hours of delivery. Refunds are processed within 7–10 business days after the returned product is inspected and approved.
Tracking Your Order
Tracking your order is simple and quick. Use the tracking number sent to your email or SMS to check the status of your delivery on the courier partner’s website.
Contacting Customer Support
For any issues or queries, you can reach out to our customer support team via email at viziottpharma@gmail.com or call us between Monday and Saturday, 10:00 AM to 6:00 PM.
Additional Assistance
If you require product guidance, usage instructions, or detailed information about ingredients and benefits, our experts are always available to assist you. Your satisfaction is our priority.